AI Agent · Education · ERP Automation
Sharvard Smart Assistant
Face-to-face program
An AI-powered Telegram assistant that handles student inquiries, registrations, course enrollment, internship applications, and academy system updates automatically.
Built for Sharvard Academy’s own student operations.
ERP Integration24/7 Student SupportAutomated Registration
1 / 6Problem
Answering the same student questions and typing registrations and enrollments into the ERP by hand takes the team’s time away from work that needs judgment.
Solution
A Telegram assistant welcomes students, understands their request from the first message, and decides what should happen next: answer questions about programs, prices, courses and university requirements, register students for courses, or enroll them in internships.
Automation
- Student information goes straight into the academy’s ERP: student records, course enrollment and payment-status information.
- Cases that need human judgment, such as document approval or university acceptance, are escalated to the academy team.
- Per-student memory means students do not repeat the same information.
- Duplicate-message protection stops repeated or outdated messages from being processed.
Technologies
Team
- Ibrahim FaressProject Manager · Istinye University
- Falak AlhumidanSoftware Engineer · Istinye University
- Sadiye AdenSoftware Engineer · Istinye University